Are you a laboratory professional with a strong affinity for IT, looking for a role that combines project work, technical expertise, and customer interaction?
Dive into the world of laboratory IT with us: As a Software Implementation Project Associate, you support our customers during the transition to our laboratory software and guide them in a structured way through the entire implementation process—from initial setup to successful productive use.
Your Mission
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Customer Consulting: You support our customers with the setup and the efficient, correct use of our software.
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First-Level Support: As the first point of contact, you respond to inquiries and reliably analyze issues or disruptions.
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Solution Development: Together with customers, you develop suitable solutions tailored to their requirements.
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Project Support: You keep an eye on deadlines and actively contribute to project planning and implementation.
What You Bring
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Completed vocational training or degree with a laboratory or scientific background
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Interest in IT and enjoyment in supporting customers both technically and professionally
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Strong German language skills
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Open, friendly, and confident manner
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Quick comprehension and solution-oriented thinking
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Commitment, team spirit, and the ability to work independently
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Willingness to travel and enthusiasm for direct, on-site customer interaction
Why You Should Work With Us
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Diverse challenges: No day is like the other—you work on exciting projects and support laboratories and lab groups that rely on our software.
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Open company culture: Your opinion matters—you are an important part of the team.
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Modern working environment: Flexible working hours, remote work options, attractive benefits, and a committed, collegial team.